Your privacy is important to us, and we are committed to protecting the personal information that you provide to us. This privacy policy outlines how we collect, use, and protect your personal information in accordance with applicable laws and regulations.
Information Collection and Use
We collect personal information from you when you fill out our online appointment booking form, which may include your name, address, phone number, email address, and medical history. This information is used to schedule your appointment and provide you with the best possible care at our clinic.
We do not collect payment information when you make an online payment for an in-person consultation at our clinic. Any information entered is collected by Razorpay (third party payment gateway).
Information Sharing and Disclosure
We do not share or disclose your personal information to third parties, except as necessary to provide you with the services you have requested. We may disclose your personal information to our staff and service providers who need access to your information to provide you with care and support.
We may also disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights or property, or the rights or property of our patients or others.
Data Security
We use industry-standard security measures to protect your personal information, including encryption and secure servers. We regularly review and update our security measures to ensure the safety and integrity of your personal information.
While we take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted over the internet, and you do so at your own risk.
Cookies
We use cookies on our website to improve your user experience and help us understand how our website is being used. A cookie is a small text file that is stored on your device when you visit our website. Cookies allow us to remember your preferences and provide you with personalized content.
You can control cookies through your web browser settings. If you choose to disable cookies, some parts of our website may not function properly.
Changes to this Privacy Policy
We reserve the right to update this privacy policy from time to time. Any changes we make to this policy will be posted on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
By using our website and making online payments, you agree to these terms and conditions.
Appointment Booking and Payment
To book an appointment with our clinic, you must provide accurate and complete information through our online appointment booking form. You must also provide payment information for any consultations booked online. We accept payment by credit card/ upi/bank transfer.
Cancellation and Refunds
If you need to cancel or reschedule your appointment, please provide us with at least 24 hours’ notice. If you cancel less than 24 hours before your appointment, you will not be eligible for a refund. If you miss your appointment without prior notice, you will not be eligible for a refund.
If you are eligible for a refund, we will process the refund within 5 business days. Please note that it may take several business days for the refund to appear on your credit card statement.
Medical Advice
The information provided on our website is for general informational purposes only and is not intended as medical advice. You should not rely on the information on our website as a substitute for professional medical advice, diagnosis, or treatment.
Our dermatologists are licensed medical professionals and will provide you with a personalized diagnosis and treatment plan during your consultation. Any medical advice provided by our dermatologists is based on the information you provide during your consultation and is not a substitute for a physical examination.
Intellectual Property
The content on our website, including text, images, graphics, and logos, is the property of our clinic or our licensors and is protected by intellectual property laws. You may not copy, distribute, or use our content without our prior written permission.
Limitation of Liability
Our clinic, its employees, and its dermatologists are not liable for any damages or injuries resulting from your use of our website or any services provided by our clinic, except as required by law.
Indemnification
You agree to indemnify and hold harmless our clinic, its employees, and its dermatologists from any claims, damages, or expenses arising from your use of our website or any services provided by our clinic.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of India. Any disputes arising from these terms and conditions will be resolved by the courts of Visakhapatnam.
Changes to these Terms and Conditions
We reserve the right to update these terms and conditions from time to time. Any changes we make to these terms and conditions will be posted on our website. We encourage you to review these terms and conditions periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns about the terms and conditions or the privacy policy, please contact us at the following email address: welcome @ visakhaskinclinic . com.
